Service Policy

Our Commitment to Service
This policy outlines the services provided by the National Audio Library for the Blind and our commitment to our beneficiaries and volunteers.

Membership Criteria
We are dedicated to inclusivity and accessibility. Our membership structure is as follows:

• Visually Impaired Subscribers: Membership is entirely free for blind and visually impaired individuals. To qualify, please provide a valid supporting document such as a CNIC, B-Form, or Disability Certificate.
• Sighted Users: For sighted users, we offer membership at the following rates:
  • Pakistani Users: Rs. 2,000
  • International Users: $10

Scope of Services
We provide:

• Free Access to Audio Library: A growing collection of high-quality audio books for individuals with visual impairments.
• Volunteer Engagement: Opportunities for individuals to contribute through narration, editing, and technical support.
• Custom Book Recording: Transparent processes to record books of your choice to support our mission.
• Community Outreach: Programs to raise awareness and connect with those in need of our resources.

Service Standards

• Quality: We strive to produce clear, professional-grade audio recordings.
• Accessibility: Our services are designed to be easy to access and use.
• Respect: We treat all beneficiaries and volunteers with dignity and respect.
• Transparency: We communicate openly about our project progress.

Limitations
Our audio library is provided as a charitable service. While we cannot guarantee the availability of every requested title, we continuously work to expand our collection based on community needs and volunteer capacity.

Feedback
We welcome feedback to improve our services. Please contact us via email or phone.